Privacy Policy

Last Updated: September 16, 2026

OsteoStrong Houston (“OsteoStrong Houston,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, submit a form, schedule a session, or otherwise interact with us.

This Privacy Policy explains the types of information we may collect, how we use that information, how we protect it, and the circumstances in which it may be disclosed.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, as well as certain information collected automatically when you use our website.

Personal Information

When you contact OsteoStrong Houston, request information, schedule a session, complete a form, or otherwise interact with us, we may collect personal information such as:

First and last name
Email address
Phone number
Mailing address
Appointment or scheduling information
Information you provide through website forms
Communications you send to us
Other information you voluntarily provide

Please do not submit sensitive personal or medical information through general website contact forms unless specifically requested through an appropriate and secure method.

Website and Browsing Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring website or source
Date and time of visits
General website interaction and usage information

We may use cookies, analytics technologies, pixels, and similar tools to collect this information.

How We Use Your Information

We may use the information we collect to:

Respond to questions and requests
Schedule and manage sessions or appointments
Provide information about OsteoStrong Houston and our services
Communicate with current and prospective members
Provide customer service
Operate, maintain, and improve our website
Understand how visitors use our website
Measure the effectiveness of our marketing and communications
Maintain the security and functionality of our website
Comply with applicable legal obligations
Protect our rights, property, and users

We may also use information for other purposes disclosed to you when the information is collected or with your consent.

Text Messages and Communications

If you provide your telephone number and consent to receive text messages from OsteoStrong Houston, we may send you communications related to your inquiry, appointments, sessions, services, or other communications you have agreed to receive.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. Reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

We do not sell or share your mobile opt-in information or consent with third parties for their own marketing or promotional purposes.

Cookies

Cookies are small electronic files that websites may place on your computer, smartphone, tablet, or other device. Cookies can help websites remember information about your visit, understand how visitors use the website, and improve the overall user experience.

OsteoStrong Houston may use cookies and similar technologies to:

Remember website preferences
Understand website usage and visitor behavior
Improve website functionality
Analyze website traffic and performance
Measure the effectiveness of marketing efforts

Most browsers allow you to control cookies through your browser settings. You may choose to block or delete cookies. However, disabling certain cookies may affect the functionality of portions of our website.

Analytics and Tracking Technologies

Our website may use third-party analytics, advertising, or website-performance services. These providers may use cookies, pixels, web beacons, and similar technologies to collect information about how visitors interact with our website.

These technologies may help us understand which pages are visited, how visitors arrive at our website, how visitors interact with website content, and the effectiveness of our advertising and marketing campaigns.

Information collected by third-party providers may also be subject to their respective privacy policies.

Web Beacons

Our website, emails, or other electronic communications may contain small electronic files known as web beacons, pixels, clear GIFs, or similar technologies.

These technologies may allow us or our service providers to determine whether a webpage has been visited or an email has been opened and may help us measure website traffic, engagement, and the effectiveness of our communications.

How We Share Information

OsteoStrong Houston does not sell your personal information.

We may disclose personal information to third-party service providers that perform services on our behalf, including providers that support:

Website hosting and maintenance
Website analytics
Customer relationship management
Appointment and session scheduling
Email and text message communications
Advertising and marketing
Payment processing
Data storage
Other technology and business operations

These providers may access information as reasonably necessary to perform services on our behalf and are subject to applicable contractual and legal obligations regarding the information they process.

We may also disclose information when reasonably necessary to:

Comply with applicable laws, regulations, legal processes, or governmental requests
Protect the rights, property, or safety of OsteoStrong Houston, our members, website visitors, or others
Investigate potential fraud, misuse, security incidents, or violations of applicable agreements
Establish, exercise, or defend legal claims
Complete a business transaction such as a merger, acquisition, financing, sale, or transfer of business assets

We may also disclose information when you direct us to do so or otherwise provide your consent.

Data Storage

We may use third-party vendors, software providers, hosting providers, and other technology partners to provide the hardware, software, networking, storage, communications, and related technologies necessary to operate our website and business.

Information may therefore be stored or processed using systems operated by third-party service providers on our behalf.

Protecting Your Personal Information

We understand the importance of safeguarding personal information.

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmitting information over the internet or storing information electronically is completely secure. While we take reasonable steps to protect your information, we cannot guarantee the absolute security of information transmitted to or stored by us.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, comply with applicable legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the nature of the information, why it was collected, and applicable legal or operational requirements.

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights or choices regarding your personal information.

You may contact us to request information about personal information we maintain about you or to request that we correct or delete certain information, where applicable.

You may also:

Unsubscribe from marketing emails by following the unsubscribe instructions contained in those communications
Opt out of text messages by replying STOP
Adjust cookie settings through your web browser
Contact us with questions about how your personal information is collected or used

Certain information may need to be retained when required by law or for legitimate business purposes.

Third-Party Websites

Our website may contain links to websites, platforms, social media pages, or services operated by third parties.

This Privacy Policy applies only to information collected by or on behalf of OsteoStrong Houston. We do not control and are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you visit.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13.

Children under 13 should not provide personal information through our website.

f we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information.

If you are a parent or guardian and believe a child under 13 has provided personal information to us, please contact us.

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technologies, or applicable legal requirements.

When changes are made, we will post the revised Privacy Policy on this website and update the “Last Updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Questions and Contact Information

If you have questions about this Privacy Policy, our privacy practices, or the personal information we maintain, please contact us using the contact information provided on the OsteoStrong Houston website.

OsteoStrong Houston
Email: info@osteostrong-houston.com

Please call: (281) 849-8811